Contact Us
Our support team can assist with diffuser selection, setup and care questions, order status, delivery, returns, payments, privacy requests, and store policies.
Email support
Contact service@zoriavele.com. For an existing order, include the order number and the email used at checkout. Photos of packaging or the product may help us review damage or fulfillment concerns.
Response time
Most messages are reviewed within one to three business days. Weekends, public holidays, and unusually high request volume may extend this timeframe.
Protect sensitive information
Do not send complete card numbers, passwords, or one-time authentication codes. We will never request those details by email.
Store operator: Changsha Weiyuke Network Technology Co., Ltd.